There's another trust-destroying 'behaviour' I've seen in the worst leaders I've encountered; it's connected with the laws relating to Respect and Communication but it also involves honesty and consistency.
I'm talking about those leaders/managers who have very different 'versions' of situations, which they communicate/share with certain sections or levels of staff.
As well as creating confusion, this type of behaviour, when discovered, destroys trust in the organisation and its credibility as well as showing the leader in his/her true colours.
Thank you for sharing this experience of yours, Janette. I can see where this lack of consistency of what is being communicated within an organization can create significant trust problems.
Do you have an example you feel comfortable sharing to further illustrate?
No, I won't give specific examples, but many I have in mind had to do with 'divide and conquer' tactics.
Given only selective or different information, groups lost cohesion as well as trust.
Another set of examples involved the communication of different rationales behind decisions that were taken. As a result, some groups then operated under false beliefs – another 'divisive' tactic.
Possibly not very useful without specifics, but ....
Great points.
There's another trust-destroying 'behaviour' I've seen in the worst leaders I've encountered; it's connected with the laws relating to Respect and Communication but it also involves honesty and consistency.
I'm talking about those leaders/managers who have very different 'versions' of situations, which they communicate/share with certain sections or levels of staff.
As well as creating confusion, this type of behaviour, when discovered, destroys trust in the organisation and its credibility as well as showing the leader in his/her true colours.
Thank you for sharing this experience of yours, Janette. I can see where this lack of consistency of what is being communicated within an organization can create significant trust problems.
Do you have an example you feel comfortable sharing to further illustrate?
No, I won't give specific examples, but many I have in mind had to do with 'divide and conquer' tactics.
Given only selective or different information, groups lost cohesion as well as trust.
Another set of examples involved the communication of different rationales behind decisions that were taken. As a result, some groups then operated under false beliefs – another 'divisive' tactic.
Possibly not very useful without specifics, but ....